Labor Cruelty Inside Dubai, the City of Gold

Ninety percent of Dubai's residents are migrant workers, many of whom are experiencing abuse from their employers. 

Dubai is known as the city of gold due to its rapid growth, from a global gulf port to a busy business city center. Migrant workers arrive from Asia, Africa and different parts of the Middle East through the sponsorship program kafala. The program gives employers the permits necessary to hire foreign labor workers and gives employers complete control over the legal status of whom they’ve hired. In some cases, this causes a power imbalance among the employer and employee relationship. In addition to being exploited through the sponsorship program, migrant workers have accused employers of various forms of abuse.

Migrant workers often arrive in Dubai in hopes of making a steady income to provide for their families back home. Dubai has a high demand for labor workers and provides better opportunities to migrant workers. Therefore, they take on jobs in construction or domestic work, such as nannying, housekeeping or other household services. At times, they’re promised a higher wage or a different job description; however, after arriving, that promise was broken. Migrant workers receive their wages on a monthly basis and are required to work weekends, with an average of 16-21 hour days. Overworked migrants cannot leave the job until their contract is terminated, as those are the conditions under the kafala sponsorship. If one decides to leave, the employer can have the worker sent to prison for six months, deported and/or fined $27,225 for not abiding by the contract. 

Migrant Worker Cleaning a Mall in Dubai. Iwona Rege. BY-ND 2.0

This very strict rule under the kafala sponsorship forces employees to continue working under very stressful conditions. Fear of what could happen to them binds them to their employer until the contract is completed. Due to these conditions, migrant workers have complained that employers have not paid them their wages, delayed the wages or have had their passports taken from them; preventing them from leaving. At Dubai’s Expo 2020, migrant workers claimed their employers violated UAE labor laws, with one interviewee saying, “the way they treat the staff is like slaves, I mean modern day slavery.” Women have reported being raped by their employer as well as family members for the home they work in. However, there has been no action taken against these accused employers. 

With the pandemic, cases got worse as most employers did not pay the migrant workers their wages. The lack of income left workers stranded in Dubai with no money to fly back home or provide themselves with basic needs. A Sri Lankan embassy source based in Dubai said, ​​“the two most common complaints from the worker are that employers don’t give them salaries and that they are harassed either physically, sexually or verbally.” The UAE has settled requirements that help protect migrant workers rights, yet there has been non-compliance and no way to ensure workers are not being abused and/or taken advantage of. 


To Get Involved: The organization Migrant-Rights advocates the rights of migrant workers affected by the kafala sponsorship program. They also assist migrant workers who need assistance. 

To learn more click here.

To support Migrant-Rights’ organization click here.



Jennifer is a Communications Studies graduate based in Los Angeles. She grew up traveling with her dad and that is where her love for travel stems from. You can find her serving the community at her church, Fearless LA or planning her next trip overseas. She hopes to be involved in international humanitarian work one day.